Maju369 Privacy Policy — Your Data Protection
Your privacy is our priority. This page explains how maju369 collects, uses, stores, and protects the personal information of users in Malaysia, in line with best practices in data protection.
Information We Collect
When you register and use the maju369 platform, we collect various categories of information to ensure our services run smoothly and securely. This information is collected directly from you or automatically as you use the platform.
Your full name, email address, phone number, date of birth, and login credentials provided when registering your maju369 account.
Transaction details in MYR (RM), including deposit and withdrawal records via eWallet, FPX, or bank transfer. We do not store credit card numbers directly.
IP address, browser type, operating system, device model, screen resolution, and other technical data collected automatically for security and platform optimisation purposes.
Game history, betting preferences, session duration, pages visited, and usage patterns to help us continually enhance your experience on the platform.
How Your Data Is Used
The information we collect is used strictly for the purpose of delivering the best possible service to you. maju369 does not sell or rent your personal data to any third party for marketing purposes.
- Verifying user identity and securely managing accounts
- Processing deposits and withdrawals in MYR
- Detecting and preventing fraud and suspicious activity
- Providing responsive and relevant customer support
- Sending important notifications related to your account, transactions, and platform updates
- Complying with legal obligations and regulations applicable in Malaysia
- Continuously improving platform performance, usability, and security
We only process your data where a valid legal basis exists, whether that is your consent, a contractual requirement, our legitimate interests, or a legal obligation.
Cookies & Tracking
The maju369 platform uses cookies and similar tracking technologies to enhance website functionality and user experience. Cookies are small text files stored on your device when you visit our site.
We use several types of cookies:
- Essential Cookies: Required for core platform operations including login, session verification, and security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how users interact with the platform to help us identify areas for improvement.
- Preference Cookies: Allows the platform to remember your settings and preferences, such as language and display format.
You can manage or block cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the maju369 platform.
Data Storage & Security
The security of your personal data is a top priority at maju369. We use SSL (Secure Socket Layer) encryption for all communication between your device and our servers, ensuring sensitive information such as passwords and payment details is transmitted securely.
Your data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups. Only authorised personnel may access users' personal data, and they are bound by strict confidentiality obligations.
Maju369 retains your personal data for as long as your account is active or as needed to provide our services, comply with legal obligations, or resolve disputes. When data is no longer required, it will be securely deleted or anonymised.
Sharing Information with Third Parties
Maju369 does not sell, rent, or disclose your personal information to third parties without your consent, except in the following limited and controlled circumstances:
- Payment Service Providers: Required transaction information is shared with authorised payment processors to facilitate deposits and withdrawals in MYR securely.
- Legal Requirements: We may be required to disclose information to competent authorities in Malaysia if mandated by law, court order, or official investigation.
- Platform Protection: In cases of suspected fraud, security threats, or misuse, relevant information may be shared with responsible parties to prevent harm.
All third parties we work with are bound by strict data protection agreements and are not permitted to use your data for any purpose beyond what has been specified.
Your Rights as a User
As a registered maju369 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You may request a copy of the personal data we hold about you at any time. Such requests will be processed within a reasonable timeframe.
If your personal data is inaccurate or incomplete, you have the right to request a correction or update through your account settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal obligations and contractual requirements still in effect.
To exercise any of the above rights or if you have any questions regarding your personal data, please contact the maju369 support team via email: [email protected]. We will respond within the stipulated timeframe.
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your data, visit the FAQ or register an account for the full maju369 experience.